I am a parent first. Our daughter, Phoebe, is 23. She is autistic, ADHD, and epileptic. We have done the long stretch of diagnoses, therapies, school meetings, and the kind of ER visits that erase your sense of time. She has also survived two craniotomies. When you have lived that, the words “trust,” “safety,” and “accountability” stop being abstract nouns. They become the whole point. So when I hear leaders talk about “ethical AI” like it is a compliance chore, I have a hard

Here’s the uncomfortable truth about AI governance: most organizations are getting it wrong. They’re getting it wrong in ways that cost money. They’re getting it wrong in ways that create legal exposure. And they’re getting it wrong in ways that undermine the very innovation they’re trying to achieve. The numbers don’t lie. Despite massive investments in artificial intelligence, only 5% of companies successfully scale their AI projects (Fountaine et al., 2019). That’s a stagg

Here’s a question that keeps executives up at night: Why do most AI projects fail? It’s not because the technology doesn’t work. It’s because the people don’t use it. But here’s my ‘why’ behind human-centered AI: it’s not just a business decision. For me, it’s a personal mission. I am a parent first. Our daughter Phoebe is 23. She’s autistic, has ADHD, and lives with epilepsy. She’s also brilliant. And the difference between ‘traditional’ and ‘human-centered’ tech isn’t ac

I’m going to start somewhere more human than a checklist: with our daughter, Phoebe. She’s 23, autistic, ADHD, and epileptic, and our family’s learned the hard way what “risk” feels like when it’s real, immediate, and personal: diagnoses that took years to untangle, therapies that helped (and some that didn’t), too many ER visits, and two craniotomies that changed the shape of our lives overnight.  That’s why I’m allergic to performative safety. Because when the stakes are h

Let me be honest: watching organizations deploy AI systems without proper risk management is like watching someone hand car keys to a teenager without teaching them to drive. It is terrifying, preventable, and almost guaranteed to end badly. As someone who has spent decades working at the intersection of neuroscience, technology, and ethical AI deployment, I have seen brilliant organizations make the same seven mistakes repeatedly. The good news? Every single one is fixable.

You've built your AI governance framework. You've checked the boxes, risk assessments, bias audits, compliance documentation. Everything looks perfect on paper. But here's the uncomfortable truth: your AI governance isn't actually governing anything if humans aren't actively scrutinizing the system . AI governance without human oversight is like autopilot without a pilot, technically functional until the moment it isn't. And by then, the damage is done. Let me explain why eve

You've built your AI governance framework. You've checked the boxes, risk assessments, bias audits, compliance documentation. Everything looks perfect on paper. But here's the uncomfortable truth: your AI governance isn't actually governing anything if humans aren't actively scrutinizing the system . AI governance without human oversight is like autopilot without a pilot, technically functional until the moment it isn't. And by then, the damage is done. Let me explain why eve

I am a parent first. Our daughter, Phoebe, is 23. She is autistic, ADHD, and epileptic. We have done the long stretch of diagnoses, therapies, school meetings, and the kind of ER visits that erase your sense of time. She has also survived two craniotomies. When you have lived that, the words “trust,” “safety,” and “accountability” stop being abstract nouns. They become the whole point. So when I hear leaders talk about “ethical AI” like it is a compliance chore, I have a hard

Here’s the uncomfortable truth about AI governance: most organizations are getting it wrong. They’re getting it wrong in ways that cost money. They’re getting it wrong in ways that create legal exposure. And they’re getting it wrong in ways that undermine the very innovation they’re trying to achieve. The numbers don’t lie. Despite massive investments in artificial intelligence, only 5% of companies successfully scale their AI projects (Fountaine et al., 2019). That’s a stagg

Here’s a question that keeps executives up at night: Why do most AI projects fail?   It’s not because the technology doesn’t work. It’s because the people don’t use it.   But here’s my ‘why’ behind human-centered AI: it’s not just a business decision. For me, it’s a personal mission. I am a parent first.   Our daughter Phoebe is 23. She’s autistic, has ADHD, and lives with epilepsy. She’s also brilliant. And the difference between ‘traditional’ and ‘human-centered’ tech isn’t

Let me be honest: watching organizations deploy AI systems without proper risk management is like watching someone hand car keys to a teenager without teaching them to drive. It is terrifying, preventable, and almost guaranteed to end badly. As someone who has spent decades working at the intersection of neuroscience, technology, and ethical AI deployment, I have seen brilliant organizations make the same seven mistakes repeatedly. The good news? Every single one is fixable.